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Mobile: + 91-9876543210
· Cisco Certified Network AssociateCisco Certified Network Associate VOICE Cisco Certified Voice Professional.
· Integration of Cisco Unified Communication Manager with PSTN, Voice Mail and Cisco Unity.
· Cisco Certified Voice Professional (CCVP) (CACO12184811)
Nationality : Indian
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Shabana Khatoonn
Mobile: + 91-9876543210
Bachelor of Commerce (B.Com) shabanakhatoon@gmail.com
Summary |
· Cisco Certified Network AssociateCisco Certified Network Associate VOICE Cisco Certified Voice Professional.
·
D esign/Implementation and troubleshooting of Cisco Unified Communications.
D esign/Implementation and troubleshooting of Cisco Unified Communications.
· Installation & Configuration of CUCM servers, Voice Gateways and Gatekeepers.
· LAN/WAN Design, Configuration and Implementation.
· Strengths include architectural, problem-solving, and leadership skills, high customer satisfaction, diverse knowledge base, the ability to adapt as a strong team player, and to learn new skills quickly and flexibly.
Skills |
· Integration of Cisco Unified Communication Manager with PSTN, Voice Mail and Cisco Unity.
· Configuring and troubleshooting Cisco Analog and Digital voice gateways, including ISR's, VG224's , ATA-186
· Configuring and troubleshooting H.323, MGCP and SIP gateways
· Configuring and troubleshooting Non Gatekeeper control Inter-cluster trunks and Gatekeeper controlled trunks.
· Configuring voice enabled interfaces, T1/E1, ISDN PRI, BRI, FXS, FXO, E&M interfaces
· Media Servers: MCS 7825, MCS 7835 and MCS 7845.
· Media Gateways: 17xx, 18xx, 28xx, 29xx, 38xx, VG224 and VG248.
· Configuring Media Resources hardware based (DSP) for Conferencing and Tran coding.
· Installing and Upgrading Unified Communications Manager
· Installation, Management and Monitoring of Call Manager cluster.
· Configuring and troubleshooting complex Dial plans and Route pattern.
· Configuring class of service and call admission control
· Skills & knowledge in working with Cisco IPT Unity Connections (Voice mail), CME (Call Manager Express) & CUE (Cisco Unity Express).
· Configuring and troubleshooting hunt pilot, hunt list and line groups.
· Configuration and troubleshooting of Stand Alone SRST and CME with SRST.
· Deployment of Cisco IP Phones - Series: 7910, 7940,7941,7945,7960,7961,
· 7965,7970,7975,7985, ATA’s, conference station (7936, 7934)
· Deployment of Cisco IP communicator
· Implementing Dial plan
· Configuring Voice and Data VLANS and configuring Inter-vlan routing.
· Working on Call Manager features and services like
· Extension Mobility
· Device Mobility
· Mobile Connect, Mobil Voice Access
· Do Not Disturb-Allows the end user to turn off the ringer
· Intercom-Provides an administrative assistant the ability to "whisper" to a manager
· Call Pickup
· Meet ME
· Call Park & Direct Call Park
· Client Matter Codes
· Forced Authorization Codes
· MOH files.
· Shared lines
· Hunt Groups
Education |
- Bachelor Of Commerce (B.Com)
- Sikkim University, Andhra Pradesh, INDIA.
- Intermediate Education from Board of Intermediate Education, Andhra Pradesh, INDIA.
- School Certificate from Board of Secondary Education, Andhra Pradesh, INDIA.
Certification |
· Cisco Certified Voice Professional (CCVP) (CACO12184811)
· Cisco Certified Network Associate VOICE (CCNA Voice)
· Cisco Certified Network Associate (CCNA)
· Diploma in Computer Hardware and Networking Technologies
Personal Information |
Nationality : Indian
Birth date : 2 / 04 /1985
Gender : Female
Marital Status : Single
Languages Known : English, Hindi, Arabic and Telugu.
Mobile : + 91-9876543210Address
Hyderabad, India
Hyderabad, India
I hereby declare that the contents of my resume are true to the best of my knowledge
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