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MADHUKAR SHARMA

Mobile: +91 9968018384, +91 9811044123

E-Mail: madhukarsharma9912@gmail.com

Middle Level Assignments in:

Customer Service/Warehouse Management / Supply chain

Professional Synopsis

v  An accomplished professional with 5.5 years of cross functional experience with well known organisations across the verticals of Business Development and Supply Chain Functions, specialization in managing the warehouse operations.

v  Harmoniously managing day to day tasks with a talent for Supply Chain Management and warehouse operations.

v  Capable of translating techno-commercial functional experience for supply chain initiatives involving logistics, inventory control and cost reduction.

v  Have fair perspective on business environment with understanding of inter-relationships between diverse & complex tasks.

v  A globally focused, learned and aware professional who now wishes to apply the above qualifications and work experience.

Professional Snapshot

v  Presently designated as SCM Coordinator in Pilot Industries Limited.

v  Coordination with franchisee & dealers as well as with warehouse team for the smooth supply the material.

v  Conceptualizing & implementing services plans / policies; ensuring accomplishment of Supply chain goals across the assigned regions.

v  Providing immediate service support to the internal as well as external customers regardi
ng the Execution of the Orders, receiving of the materials till customer end, warranty settlements, Transit Damage Returns, and any other issues related to the warehouse or supply chain as well as proper follow-up of transit material.  

v  Monthly Customer Service Review Meetings with internal customers to collect the Regular Feedbacks for the improvements and closure for the internal and external customer grievances and issue, thus make a healthy relationship and atmosphere to work.

v  Conducting periodical inspection/ Audits, at warehouse to ensure the 5 S and the maintenance of the Quality and for all the Documents pertaining to the Legal and financial requirement of the warehouses and C&FAs.

v  Devising efficient supply chain management system to ensure delivery of the goods / shipments as per committed, timelines and cost.

v  Managing effective costing system resulting in cost reduction; streamlining the Logistics and warehouse  processes for improving performances ,thus made the Financial and Operational  control, according to the guidelines and policies

v  Preparing & analyzing MIS reports of inward / outward logistics with a view to appraise top management and customers of the routine inventory management activities as well as maintain physical warehouses and C&FAs stock.

v  Guiding the Warehouse team to perform best customer Service as well as coordinating with logistics for the smooth dispatches as per schedules.

Career Graph

Since Feb’08 with Pilot Industries Limited

Joined As SCM Coordinator

Role

v  Conducting periodical inspection/ Audits, at Warehouse to ensure the 5 S and the maintenance of the Quality and for all the documents pertaining to the Legal and financial requirement of the Organization.

v  Managing effective costing system resulting in cost reduction; streamlining the Logistics and warehouse  processes for improving performances ,thus made the Financial and Operational  control, according to the guidelines and policies.

v  Monthly Customer Service Review Meetings with internal customers to collect the Regular Feedbacks for the improvements and closure for the internal and external customer grievances and issue, thus make a healthy relationship and atmosphere to work.

v  Coordinating with logistics for the smooth dispatches as per schedules.

v  Coordinate with production department as well as Service Department.

v  Coordinate with different department. & couriers companies as well as national logistics partners for tracking the material.

Jul’07- Feb’ 08 with Amara Raja Batteries Ltd.

Joined As Asst. Warehouse Incharge

Role

v  Ensuring the proper servicing to clients and cultivating good relations with them for obtaining new business.

v  Devising and implementing business development activities to expand the network of clients and bring more customers for the organisation by meeting the customers, listening to their problems, analysing the issues and giving solutions.

v  Handling the warehouse team motivating them to be able to satisfy the queries of the customers.

v  Documenting and preparing periodic MIS to facilitate decision making by top management.  

v  Achieving sales target and maintaining FIFO.

v  Making new customer and developing new avenues for promoting the business.

v  Ensuring regular audits & reviews to meet desired standards.

v  Overseeing the administrative functioning of store and maintaining a motivated and enthusiastic team for achieving and exceeding targets.

v  Grooming and development of staff for future roles and creating & maintaining a brand image of Amara Raja Batteries Ltd.

Academia

v  Good knowledge of SAP .

v  MBA from Sikkim Manipal University.

v  B.A  from Delhi University in 2005.

Personal Details

Date of Birth               :           12^th May 1984

Father’s Name                        Shri Hariom Sharma

Nationality                  :           Indian

Mother Tongue                        Hindi

Gender                                 :  Male

Marital Status                        Unmarried

Present Address          :           F-250, Street No-5, Ganga Vihar, New Delhi-110094

Linguistic Abilities     :           English, Hindi & Punjabi

      

 Location Preference  :           Delhi, NCR.

Current CTC               :           Rs 2.6 lac pa                              

Expectation                 :       Negotiable.                                                    (MADHUKAR SHARMA)

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