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VIKAS SHARMA

Professional Synopsis

·         E-Commerce and E-Marketing Expert

·         IT Operations and Administration

·         Vendor Management

·         Business systems & Database Management

·         Team management and project managerial skills

·         Overall knowledge of IT systems, hardware, software and infrastructure

Experience

SARV Web Solutions - Partner (Jul ’12 – present)

SARV Web Solutions is a Gurgaon based website designing and development agency, providing websites, web applications and web marketing services like SEO, SMO, PPC to its Indian and overseas clients.

Key responsibilities

·         Client acquisition and servicing

·         Marketing and strategic partnerships

·         Procurements, Recruitment and infrastructure management

·         Managing the overall internet promotion of SARV, through SEO, SEM, SMM and PPC

Ideal Hotels Worldwide - Manager Technical Operations (Dec ’10 – Jun ‘12)

Ideal Hotels Worldwide (IHW) is an alliance of international hotels offering marketing and representation. IHW alliance markets its hotels through both online and offline media, forms strategic alliances with travel associations, press and service providers. Headquartered in Hong Kong, IHW has offices in 15 counties and a sales network spread in more than 23 countries.

At IHW, I am responsible for direct online channel strategy, technical administration, e-marketing, and reporting.

Key responsibilities

·         Strategic decision for the e-marketing of the group

·         Planning and Managing the overall online promotion, through SEO, SEM, SMM

·         Administration of IT support to IHW offices worldwide

·         Database management

·         Strategic collaborations

·         Newsletter management: IHW monthly e-newsletter goes to more than a 1.00.000 travel trade fraternity.

Smart Analyst India Pvt. Ltd., - Assistant Manager IT (Jul ’04 – Dec ‘10)

Technical Administration and Support

• Network and Security management
• Asset management
• Mail administration
• Storage and Backup management

Infrastructure Development and Maintenance

Vendor Management

Chief Accomplishments

• Involved in development of new office premises and successfully handled the transfer of office equipments and processes
• Involved in automation of MIS reports for Payroll, Project costing and Leave Management
• Automated the IT complaint management system
• Implementation and maintenance of Newsletter management system
• Released Internet usage policy, Induction Presentation for the new joiners and user guide for internal processe

Education

• MBA IT, Sikkim Manipal University
• MDBA Marketing, Symbiosis School for Distance Learning, Pune
• Aptech Certified e-Commerce Professional ACeP.net from Aptech
• B.Com, Delhi University

Contact

133/5 Hans Enclave, National Highway 8, Gurgaon

28^th March, 1977, Married

vikassharma28@gmail.com

+91 98914 20503, +91 99712 86678

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