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TULASINATH A

Mobile: +91-9052 349 884

Email: tulasinath.mcp@gmail.com     

           

Objective

To work in an environment of emerging information technology filled with challenges and a scope for self assessment and self improvement in both individual and team based jobs while contributing towards the development and future direction of the organization as well as social structures.

PROFILE SUMMARY

v  3+ year’s work experience in System Administration & Support, NOC, Maintenance of Microsoft Windows 2008 Servers, Windows 2003 Servers this includes maintenance and support of LAN Consisting of 4000 workstations and 300 Servers located in different client areas.

v  Hands on work experience in Active Directory, DNS Administration & Support.

v  Having knowledge in Microsoft Exchange Server 2007 and 2010(SBS) administration.

v  Hands on work experience in Group Policy Management.

v  Proficient in providing Remote Infrastructure Management, technical support and handling escalation calls from the team members.

v  Proven technical and analytical skills, with sound understanding and skill of structuring customized hardware and networking solutions to meet customer’s specific needs.

v  Competent in managing the facility and infrastructure set-up & maintenance with the expertise in Vendor Identification and Implementation

ACADAMIC & CERTIFICATIONS

v  B.tech Mechanical Production Industrial engineering, Bhimavaram.

Certification:

v  MCP: Microsoft Certified Professional, MCP ID: 5692004

Awards:

v  Achieved “Best Performance Award”.

IT SKILL SET

Platform Operating systems­­­	Windows. Windows server 2008, Windows server 2003, Windows 7, Windows XP
Windows Server Configuration Remote Admin Tool clients Monitoring	Active Directory Configuration & Administration, DHCP, DNS, Exchange. Dame ware, Team viewer, VNC, WebEx, Ammyy admin. Kaseya 6.3
Patch management	WSUS Server
Mail Server	Microsoft Exchange Server 2010.
Antivirus server	Symantec Endpoint Protection 12.
Hardware	Dell Power Edge, HP Proliant, Servers, Dell Desktops, workstations, Laptops, Printers and other Hardware’s RAID Levels (0, 1, 5).

2) Choice solutions ltd, Hyderabad

                                                                                                            

   Designation: NOC Engineer                                                                                                                                                May 2011 to till date         

    Roles & Responsibilities:-

v  Complete Remote IT support using KASEYA tool

v Handling installations & Configurations of Active Directory, ADC, DNS, DHCP servers.

v Active Directory Administration:  creating users, groups and OUs. Re-name and reset the passwords.

v Doing Backup activities on weekly basis.

v Handling server’s migration from windows Server 2003 to Windows Server 2008.

v Monitoring the server health of the entire production server’s which includes Server uptime, Performance levels, Disk space utilization, RAM Usage on critical servers.

v DHCP Scope and Servers Resources monitoring etc.

v Experience in remote server administration.

v Experience in Installation & configuration of WSUS patch management server.

v Responsible to apply patches using WSUS Server on Monthly basis.

v Administering Microsoft Exchange Server 2010 Server.

v User Mail boxes creation, configuring outlook, Mail queues monitoring, adding in distribution list etc...

v Maintaining the Google Apps Email control panel, creation of New Email Id’s and Email Support.

v Administering Symantec Endpoint Protection Antivirus Server.

v Helpdesk support to clients via Email or phone calls

v Resolve the tickets raised by the users by identifying the issues and fix it accordingly.

v Assigning rights and privileges to users to access files and folders.

v Monitoring, managing network infrastructure using Kaseya tool and reporting daily, weekly, and monthly server status.

v Attend Weekly Status meetings whenever we do any changes in the production environment and take the necessary approvals for proceeding with the change.

v Daily check list, Server health checks CPU Usage, RAM Usage, event log verification.

v Mapped new drives, folder/printer shares and network properties

v Troubleshooting hardware, software and network issues in order to ensure maximum up-time of windows servers and desktops.

1) CMS Info systems, Hyderabad

                           

 Designation: Jr. Systems Administrator                                                                                                            19th march 2010- May 2011

 Roles & Responsibilities:-

v Supporting to 300+ users with team of 2 members.

v Active directory administration: creating users and group and applying policies on resources. Managing Microsoft Windows 2003 & 2008 Servers, DHCP, DNS.

v Creating user account & implementing of security as per the standard.

v Monitoring Active directory server using Event Viewer & third-party monitoring tool for error and warning.

v Back up of servers data using System State data backup.

v Updating latest Service Packs, Application & O.S Patches

v Daily helpdesk support to users via Email or phone calls

v Remote and desk side configuration and support of desktop PCs and laptops, MS Windows, MS Office and other desktop software packages.

v Troubleshooting hardware, software and network issues in order to ensure maximum up-time of windows servers and desktops.

v Installation, Configuration & troubleshooting of local printers, network printers, scanners and other devices.

v Serving the requests, resolving the issues/problems raised by users using the ticketing system, coordinating with software vendors and with other teams.

v Resolve the tickets raised by the staff’s desktop, laptop’s hardware and software related issues by identifying the issues and fix it accordingly.

v Maintenance and upgrade/configure as necessary in OS and VIRUS Patches 

v Satisfying /answering the customer queries and settle down the problems raised/faced by the users.

v Assisting Senior Engineer in Implementing & upgrading Servers, Network etc.

v  Troubleshooting problems pertaining to Servers, workstations & desktops, System Performance, Application Conflicts and troubleshooting blue dump /hardware / System Bugs monitoring on daily basis.

 

PERSONAL DETAILS

Name                                      : A.Tulasinath                                

Date of Birth                         : 21 MAY 1981

Languages                             : English, Hindi & Telugu

Present Address                   : Begumpet, Hyderabad-500016

Contact Number                  : +91-9052349884

Hyderabad                                                                                                                                                                                      TULASINATH.ANGA   

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