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Committed Organizational Architect, Positive Change Driver and an Unrepentant Success Addict endowed with a contagious sense of purpose offers around 15 years of multidisciplinary expertise in Organizational Effectiveness, Human Resource Management, Quality Management and Business Development with a consistent record of excellence in a rich array of managerial and consultancy roles
· Master of Industrial Relations & Human Resource Management (Distinction)Lahore University Pakistan National University Pakistan
Eminent Canadian multinational widely recognized for cutting edge cloud-based talent management solutions
· Established the organizational structure and the strategic and operational framework for HR
Primarily includes online professional communities, think tanks and virtual consultancy organizations
Ranked among the top educational institutions in Australia and the world
· Provided successful strategic guidance on refinement of the existing organizational structures, removing ambiguities in roles & responsibilities, reengineering service delivery processes and increasing employee engagement
Summary: Performed generalist HR responsibilities and supported the senior management and line managers in performance, organizational, and leadership matters to strengthen and positively enhance the human capital within the organization
PAKISTAN
National carrier ofPakistan
Summary: Developed, promoted, monitored and analyzed the effectiveness of performance improvement initiatives at the corporate level with the support of the senior management and direct interface at all the relevant operational levels
· Facilitated the increase in customer satisfaction ratings in core service areas through optimized processes in a cost effective manner
A leading private organization involved in providing quality/performance management services
Summary: Led Quality Management Teams in providing consultancy and/or auditing services to national/multinational companies of varying sizes in streamlining organizational structures & establishing responsive management systems
· Refined business processes and improved the efficient utilization of resources by facilitating the elimination of waste from non-value added activities
Summary: Guided national/multinational companies in developing Quality Management Systems and gaining ISO 9000 certifications as member of a consultancy team
A major subcontractor inSri Lanka
· The University ofSydney , Australia
Member, Australian Human Resources Institute
Traveling to new places and learning about different cultures. Socializing with friends, Swimming, Chess, Horse Riding, Sailing
Cell# : +971 55 3285081 (Preferred) Linkedin : http://pk.linkedin.com/in/muradsalmanmirza
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MURAD SALMAN MIRZA
PROFESSIONAL PROFILE |
Committed Organizational Architect, Positive Change Driver and an Unrepentant Success Addict endowed with a contagious sense of purpose offers around 15 years of multidisciplinary expertise in Organizational Effectiveness, Human Resource Management, Quality Management and Business Development with a consistent record of excellence in a rich array of managerial and consultancy roles
KEY SKILLS | ||
· Organizational Development | · Strategy Development & Deployment | · Establishment of Management Systems |
· Change Management | · Performance Management | · Talent Management |
· Business Process Reengineering | · Project Management | · MS and Statistical Software |
EDUCATION & QUALIFICATIONS | ||
· Master of Industrial Relations & Human Resource Management (Distinction)
The University of Sydney , Australia
· Certified Six Sigma Black Belt
Singapore Quality Institute, Singapore
· MBA in General Management & Marketing (Top 1/3 of Class)
· Certified ISO 9000:2000 Lead Auditor
IQCS Certification, Singapore (2002)
· Post Graduate Diploma in Quality Management (2nd in Class)
· B.Sc. in Electrical Engineering
PROFESSIONAL EXPERIENCE |
EPIC SOFTWARE CORPORATION
Eminent Canadian multinational widely recognized for cutting edge cloud-based talent management solutions
Senior Vice President (Client Advocacy & Organizational Effectiveness, APAC & EMEA Regions) Jan, 2010 – Present
Summary: Leading international expansion with multi-function responsibilities, including, Organizational Development (OD), Corporate Strategy Development & Deployment, Client Relationship Management (CRM) & Business Development (BD)
Achievements
· Established the organizational structure and the strategic and operational framework for HR
· Successfully designed, developed and implemented OD interventions for organizational effectiveness
· Optimized robust working relationships with internal/external clients
· Cultivated lucrative business opportunities through Strategic Alliance Partners
GLOBAL PROFESSIONAL FORUMS
Primarily includes online professional communities, think tanks and virtual consultancy organizations
HR Advisor (Sept, 2008 – Present)
Summary: Active facilitator, researcher, trainer and contributor to online Global Professional Forums in disseminating practical knowledge to a rich array of geographically dispersed clients from Service and Manufacturing sectors pertaining to the resolution of strategic & operational issues related to Organizational Development, Change Management, Performance Management and Talent Management
THE UNIVERSITY OF SYDNEY
Ranked among the top educational institutions in Australia and the world
Organizational Development Consultant (Part-Time) Sep, 2007 – June, 2008
Summary: Managed the change management project in coordination with the senior management & faculty through the use of appropriate tools & techniques in the areas of Development, Community Engagement, Marketing & Communications and various Faculties
Achievements
· Provided successful strategic guidance on refinement of the existing organizational structures, removing ambiguities in roles & responsibilities, reengineering service delivery processes and increasing employee engagement
· Advised, demonstrated and monitored the effective selection and application of techniques for operationalizing strategic initiatives
· Developed efficient templates and guided their effective application to gauge the success of current OD/HR practices, especially, in terms of personnel deployment, succession planning and relevant cost efficiencies
TETRA PAK PAKISTAN LIMITED
Pakistani subsidiary of the Swedish multinational operating in more than 165 countries with over 20,000 employees
Human Resource Manager (Aug, 2006 – Dec, 2006)
Summary: Performed generalist HR responsibilities and supported the senior management and line managers in performance, organizational, and leadership matters to strengthen and positively enhance the human capital within the organization
Achievements
· Facilitated implementation of change management initiatives associated with organizational transition activities
· Provided expertise in successful strategy planning, development and execution of employee engagement initiatives
· Refined and effectively implemented procedures and processes relating to talent development, performance management and organizational development
National carrier of
Quality Improvement Manager (July, 2004 – May, 2006)
Summary: Developed, promoted, monitored and analyzed the effectiveness of performance improvement initiatives at the corporate level with the support of the senior management and direct interface at all the relevant operational levels
Achievements
· Facilitated the increase in customer satisfaction ratings in core service areas through optimized processes in a cost effective manner
· Led the corporate team for ISO 9001:2000 certification of major domestic stations in the key service areas of Flight Services, Airport Services & Ground Handling Agreements
· Key member of the corporate team that achieved IATA Operational Safety Audit (IOSA) Certification that covered main functional areas of PIA, including, Airport Services, Flight Services, Cargo Services, Flight Operations, Engineering & Maintenance
PAKISTAN INSTITUTE OF QUALITY CONTROL (PIQC)
A leading private organization involved in providing quality/performance management services
Quality Management Consultant (Aug, 1998 - May, 2002)
Summary: Led Quality Management Teams in providing consultancy and/or auditing services to national/multinational companies of varying sizes in streamlining organizational structures & establishing responsive management systems
Achievements
· Refined business processes and improved the efficient utilization of resources by facilitating the elimination of waste from non-value added activities
· Aided the 100% successful ISO 9001 certification of businesses from diverse sectors, e.g., Telecommunication, Construction, Cement, Automotive, Power Plants, Healthcare
· Conducted more than 600 hours of professional training in TQM, Process Management (Mapping, Monitoring, Measurement & Improvement), Customer Satisfaction (Measurement, Monitoring & Improvement), Statistical Quality Control, Statistical Process Control, Kaizen, Quality Circles, 5S, ISO 9000, Internal Quality Auditing
Quality System Engineer (July, 1996 - July, 1998)
Summary: Guided national/multinational companies in developing Quality Management Systems and gaining ISO 9000 certifications as member of a consultancy team
TRANSTEL INTERNATIONAL (PVT) LIMITED
A major subcontractor in
Trainee Coordination Engineer (Jan, 1996 - May, 1996)
HONORS AND AWARDS |
· The University of
Lifetime Member of Beta Gamma Sigma (International Honor Society for Scholastic Excellence)
· Northern Arizona University , USA
Who's Who Among Students in American Colleges
PROFESSIONAL AFFILIATION |
Member, Australian Human Resources Institute
HOBBIES AND INTERESTS |
Traveling to new places and learning about different cultures. Socializing with friends, Swimming, Chess, Horse Riding, Sailing
PERSONAL INFORMATION |
Cell# : +971 55 3285081 (Preferred) Linkedin : http://pk.linkedin.com/in/muradsalmanmirza
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