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FATIMA SHAMSUDDIN TANDEL
CONTACT NO: 09876543210/2121212121
EMAIL ID: fatima@gmail.com
PASSPORT No : A07171710
CAREER AND LONG TERM OBJECTIVE:
To perform the given responsibilities in a proper manner and as expected will be my prime objective, to improve constantly by trying to learn from previous experiences, to become a valuable part of my organization through hard work, to put in an effort that matches with the best of organization standards.
PROFESSIONAL EXPERIENCE (6.0 YEARS)
EXPERIENCE
Saudi Oger Ltd
Peroid : 28 Dec 2011 – Till Date.
Responsibilities
Ø Remote Management of Server and Workstation through VNC and Radmin.
Ø Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø Maintaining Users & Groups in Active Directory Service.
Ø Installing and Configuring DNS and DHCP Servers.
Ø Maintaining Backup of File Server and all Data Server.
Ø Configuring file and folder level access for users and groups.
Ø Troubleshooting On Hardware Devices and Laptops.
Ø Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø Solving Desktop Problems and day to day activities.
Ø Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
Ø Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø Administering and troubleshooting of LAN.
Ø Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø Implementation and maintenance of External Storage Devices.
Ø Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Worked on Antivirus Mcafee, Kaspersky, Avastetc
Ø Installation of PrimaVera Software At Saud Consult and creating a separate database.
EXPERIENCE
INMAC COMPUTERS LTD
Period 10 MAY 2010 – 20 DEC 2011.
Designation IT Engineer.
Responsibilities
Ø Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø Administering and troubleshooting of LAN.
Ø Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø Implementation and maintenance of External Storage Devices.
Ø Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Supporting & configuringbroking software’s (ODIN, BOLT, Ncdex, Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø Supporting Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline etc.
Ø Remote Management of Server and Workstation through VNC and Radmin.
Ø Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø Maintaining Users & Groups in Active Directory Service.
Ø Installing and Configuring DNS and DHCP Servers.
Ø Maintaining Backup of File Server and all Data Server.
Ø Configuring file and folder level access for users and groups.
Ø Handling all the Computers, POS Machines Included Server.
Ø Troubleshooting On Hardware Devices and Laptops.
Ø Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø Solving Desktop Problems and day to day activities.
Ø Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Bloomberg Software and Factset Software and giving support on it.
Ø Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
EXPERIENCE
ALLIED DIGITAL SERVICES LTD
Period 10 Oct 2007 – 30 APRIL 2010.
Designation Customer Support Engineer.
Job Profile Placed as a Residence Engineer on the Site of AnandRathi Group of Companies
Responsibilities
Ø Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø Administering and troubleshooting of LAN.
Ø Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø Implementation and maintenance of External Storage Devices.
Ø Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø Supporting & configuringbroking software’s (ODIN, BOLT, Ncdex, Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø Supporting Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline etc.
Ø Remote Management of Server and Workstation through VNC and Radmin.
Ø Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø Maintaining Users & Groups in Active Directory Service.
Ø Installing and Configuring DNS and DHCP Servers.
Ø Maintaining Backup of File Server and all Data Server.
Ø Configuring file and folder level access for users and groups.
Ø Handling all the Computers, POS Machines Included Server.
Ø Troubleshooting On Hardware Devices and Laptops.
Ø Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø Solving Desktop Problems and day to day activities.
Ø Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø Installation of Bloomberg Software and Factset Software and giving support on it.
Ø Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
Company
Tata Indicom Broadband (VSNL)
Period 05 Dec 2005 to 03 July 2007.
Customer Support Engineer
Responsibilities
Ø Installation of new clients through various kinds of switches and ADSL routers.
Ø Configured and troubleshooting of Authentication & Connectivity Problem for Networks.
Ø Problem related of slow browsing and high usage in the network also rectified.
Ø Configured & Troubleshooting of Outlook Express and Microsoft Outlook.
Ø Escalation calls of clients also resolve with coordination with the technical team.
Ø Handling Client Capacity of 700 from Bandra to Santacruz.
Educational Qualification
Ø S S C Passed from Maharashtra State Board of Secondary and Higher Secondary Education Mumbai
Ø H S C Passed from BhartiyaShikshaParishad (UTTAR PRADESH)
Technical Qualification
Ø Advance Diploma in Hardware & Networking Engineering from JetkingSchool of Electronic Technology.
Address
124/1 N S Road
Mahim (East)
Mumbai – 400010
Tel : 022 278787878
Personal Information
Date of Birth : 31-10-1984
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi and Marathi.
Hobbies : Listening Music, Net Surfing, Cricket.
Notice Period : 30 Days.
Location Preferred : Mumbai Only
Place : Mumbai
Date
Fatima Tandel
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