customer service professional resume

Sample Template Example of Excellent Curriculum Vitae ( Resume / CVs / Biodata ) Best Formats / Layout with Tips / Guide for How to Write a CV / Resume Builder / CV Maker ( Cover Letter, Career Objectives, Summer Training, Project Summary, Job Profile, Work Experience etc.) For B.E.IT CV Freshers & Experienced in Word / Doc / Pdf Free Download

AVINASH MISHRA       

Mobile:  +91 99 627 54765

Email:   avinashmishra_pes@yahoo.com

About Me

Result-oriented software developer with one years of experience at HAYA SOFT, with particular expertise in Java. Quick learner, innovative, problem-solving, ability to see the business and technical sides of a problem, excellent communication skills-both oral and written.

Objective        

To hold a challenging and competitive position in an organization, where I can enhance my skills and strength in conjunction with company's goals and objectives.

Work Experience        

·         1 Years of IT Experience.

·         Worked as Software Engineer with Haya Soft from January 2009.

Technical kills                      

·         Languages and Technologies          Java, JSP, Servlet, JavaScript, Swing, AJAX, XML,

                                                                     Struts, HTML, Custom tags.,j2ee

·         Operating Systems                           Windows NT / 2000, Windows XP

·         Web Servers/Application Server      Apache Tomcat 6.0,GlassFish,Weblogic

                                                                           

·         Tools                                                 MyEclipse8.6, Dream Weaver, MS Office, NetBeans

·         Framework                                       Struts.

Project Description                             

Project name:  e-GURUKUL:

The product e-GURUKUL is an application customized for use by an Educational Institute. Its functions involve maintaining huge records & data which is very user friendly & can be frequently updated. It can

also be used for easy report generation. It was used to maintain records of students & lectures, attendance, timetable, mark sheets etc in an efficient way.Some validation is also done by AJAX.

The main objectives of this project are

·         Worked on students and staff registration ,

·         Attendance maintenance of the students and staff , time table generation, salary slip generation

·       Staff and entire fees module consisting of fees description, fees status and fees collection, fees concession, bill cancellation and bill search & report generation.

·       Employee attendance, pay roll and salary slip generation.

·       Actively involved in creating document, which includes the workflow as well as the logic to implement the above modules.

Team Size:      6

Role:                 Software Engineer

Contribution:    Was Responsible for:

·         Preparation of technical documents

·         Participated in requirement gathering and technical discussion

·         Coding, Unit testing

·         Fixing defects

Platform:          Windows 2000, Windows XP

Language:         Java/J2EE, JSP, Servlet,Struts.

Tools:               Apache Tomcat 6.0

Database:         My-SQL.

Technology:     AJAX

Project name:  Ocwen Broker Portal for Ocwen Financial Solutions

The objective of project is to provide a portal where a broker can register by filling up a form to become a registered broker. The data entered by a broker is validated against certain criteria and uploaded to the repository through web service.

Team Size:       8

Role:                 Software Engineer

Contribution:  Was Responsible for:

·         Preparation of technical documents

·         Participated in requirement gathering and technical discussion

·         Coding, Unit testing

·         Fixing defects

Platform:         Windows 2000, Windows XP

Language:       Java, JSP, Servlet, JavaScript

Tools:               Eclipse 8.6

Server:             Glassfish

Database         Oracle

Technology:     AJAX

Project name:  TRAFFIC MONITORING VIA MEASUROUTING

MeasuRouting forwards network traffic across routes where it can be best monitored. The main challenge for MeasuRouting is to work within the constraints of existing intradomain traffic engineering (TE) operations that are geared for efficiently utilizing bandwidth resources, or meeting quality-of-service (QoS) constraints, or both. This project presents a framework for MeasuRouting that allows rerouting traffic toward the end of optimizing an ISP’s measurement objectives while being compliant to TE constraints. It is not feasible to dynamically redeploy/reconfigure measurement infrastructure to cater to such evolving measurement requirements. We address this problem by strategically routing traffic subpopulations over fixed monitors. We refer this approach as measurouting. MeasuRouting is to divide traffic aggregates into subpopulations and then differentially route the traffic subpopulations based on the monitoring capacity of available routes and the relative measurement importance of the traffic subpopulations. Measurouting have three process they are as follow the TE policy; 2) the topology and monitoring infrastructure deployment; and 3) the size and importance of traffic subpopulations.

Team Size:      1

Role:                Developer

Contribution:  Was Responsible for

·         Preparation of technical documents, User Manual

·         Participated in requirement gathering and technical discussion

·         Coding and unit testing

·         Fixing defects

Platform:        Windows 2000, Windows XP

Language:      Java, JSP, Servlet, swing

Tools:              Eclipse, Apache Tomcat 5.5

Database:        Oracle-9i.

Seminar Participation

Adaptive Brain Interface: It uses the EEG signals and enables the physically handicapped people to interact with the computer. This technique plays a useful role in delivering information, allowing individuals to pursue vast collection of text.

Summer Internship

Undergoing summer internship at POLARIS FINANCIAL TECHNOLOGIES PRIVATE LIMITED

Educational Qualification

Course	Board / University	Grades and Duration
MTECH COMPUTER SCIENCE	SRM UNIVERSITY	8.5 (2011-2013)
CDAC-M Power (JAVA specialization)” Sunbeam institute of technology PUNE	Sunbeam institute of technology PUNE
Bachelor of Engineering (BE) in  Computer Science P.E.S. College  Of  Engineering	Dr. Baba Saheb Ambedkar Marathwada University	71%(61.69% AGG) 2003-07
HSC, Ramakrishna Mission School	C.B.S.E	61% 2002-03
SSC, Ramakrishna Mission School	C.B.S.E	71% 2001-02

Additional Information

1. Captained Cricket team.
2. Received N.C.C cadet certificate
3. A good state performer and performed in various events including some skits.

Personal Details                     

Father’s Name:                  Mr. Sriprakash Mishra

Date of Birth:                     May 01, 1985

Nationality:                        Indian

Marital Status:                   Single^{thth5th 5th}

   Languages:                       English, Hindi

Download Resume Format