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KANNAN.M
Mobile: +91 9941628703
E mail: kannanm107@gmail.com
Objective :
To achieve a responsible position, that has the scope to exhibit the Knowledge and skills for the success and growth of the organization. Working environment should be completely professional, thus providing scope for mutual development.
Educational summary:
COURSE | BOARD/UNIVERSITY | INSTITUTION | YEAR | PERCENTAGE |
B.Tech-IT | Anna University | Sree Sastha Institute of Engineering and Technology, Chennai. | 2010 | 62% |
H.S.C | Matriculation | St.Mary’s Matric Higher Secondary School, Chennai. | 2006 | 70% |
SSLC | Matriculation | Fusco’s Matric Higher Secondary School, Madurai. | 2004 | 70% |
· 2+ years of experience in Desktop support Engineer and Windows Server 2003
And Windows Server 2008.
· 1 year of experience(APR 2012 to Till Now) -with professional experience in IT industry as Technical Support Assistant in Forte (Onsite Zenta.Subsidary of Accenture credit services in Chennai).
· Knowledge with installation & configuring of DHCP, FTP, DNS, Domain, Active Directory, Remote Access Server Windows Server 2003 & windows Server 2008.
· 1 year of experience (Apr 2011 –March 2012)– Desktop Support Engineer (Wipro InfoTech) in Chennai.
VEERAS INFOTECH PRIVATE LIMITED
Roles and Responsibilities:
· Installation and Troubleshooting of Windows Xp, Windows 7.
· Configuring and troubleshooting outlook 2007, 2010.
· Hardware issues like Blue Screen error, Ram, etc.
· Installation and configuring printers
· Knowledge on Ip Addressing and subnetting.
· Maintaining Active directory.
ZENTA TECHNOLOGIES PRIVATE LIMITED
Job Responsibilities in Technical Support:
· Installation and Trouble Shooting of WIN XP, WIN VISTA, WIN 7 Installation of system software/Application software’s like Citrix,Argus and configuring VPN.
· Performed standarad Administration functions such as OS Installation, Backups,
· User Management, System performance Monitoring.
· Maintenance{Installation and Configuration] of Antivirus Server (McAfee 8.7 i)
· Configuring and Troubleshooting MS Outlook.
· Desktop level issues handled for Domain User profiles corrupted and Disk data ,
Losses, System slowness and System related issues.
· Installation and configuring of network printers and scanners.
· Troubleshoot user’s PC through Remote desktop connection for Remote users.
· Knowledge on IP addressing and subnetting.
WIPRO INFOTECH
Roles and Responsibilites:
- 1 year extensive experience in the area of Technical support including Low level Networking.
- Experience in configuring Citrix and VPN.
- Installing, Maintaining and Troubleshooting the LAN.
- Enabling and assigning VLAN ports using device manager tool.
- Extensive experience in project effort estimation, IP configuration, various software handling and operating systems.
- Providing remote support for outlook, communicator and application issues.
- Hands on experience in working with the various levels of users.
Platform Skills:
Operating Systems : Windows XP,Windows Vista & Windows 7.
Database : SQL
Packages : MS Office
Programming languages: C, C++.
Personal Details
Date of Birth & Age | May 9th 1989 AGE: 22 |
Sex | Male |
Nationality | Indian |
Languages Known | English, Tamil |
Father Name | Mr. SP.Meenakshi Sundaram |
Communication Address | NO:75,Annai Sathya nagar, 4th Street,Arumbakkam, Chennai-106. |
I hereby declare that all the details furnished above are true to the best of my knowledge.
Kannan M
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