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SAP Certified SD Consultant, got certified with 89% in 1^st attempt with around 4 years of functional expertise in Channel Management, Sales & Marketing  in FMCG, IT AND Banking sectors and strong analytical skills with business acumen to positively contribute to the organization’s bottom line.

Qualification: -

·          Master of Business Administration (MBA) (Marketing/ Human Resource) from Institute of Engineering & Management, Salt Lake, West Bengal University of Technology with 71% grade.

·          Bachelor of Computer Application (BCA) from Kalyani University with 77% grade.

·          Diploma in Web Centric Computing (SQL, C, C++, Linux, JAVA) from NIIT Technologies with 81%.

SAP Training Skill Areas

Company	JKT SAP Academy
Period	1month
Certification Date	17/10/12
Certification No.	0009765372
Module	Sales & Distribution
Knowledge Areas	·       Enterprise Structure in SD ·       Controlling sales documents- sales document type, item category, schedule line category, customising of various documents of Sales and Distribution (Inquiries, Quotations, Sales Orders, Contracts, Outbound Deliveries, Billing Documents, etc.) ·       Mater Data – Customer Master, Material Master, Customer- Material Info Record, Condition Master ·       Determinations – Shipping Point, Delivering Plant, Route, Storage Location, Door & Staging Area, Item Category, Schedule Line Category ·       Availability Check ·       Make-to-order Production ·       Complaint Processing – Credit/ Debit Memo, Return, Invoice Correction Request ·       Special Business Transaction (Rush Order, Cash Sales, Consignment, Deliveries Free of Charge & Subsequent Deliveries) ·       Delivery & Transportation Scheduling ·       Outline Agreement ·       Basic Functions – Material determination, Free goods, Account Determination, Partner Determination, Incompleteness ·       Overview of sales process & Customizing-Shipping, Billing, Pricing, Cross Functional, Copying Control

Domain Experience

Project 1:

Company	IndiaFirst Life Insurance Co. Ltd
Period	Nov’10-Oct’12
Role	Business Development Manager
Responsibilities	New Market/ Team Development ·       Business development through 5 Bank of Baroda branches ·       Explore branch database, walk-in customers & new customer acquisition through cold calling Marketing Activities ·       Doing brand promotion activities ·       Following up with the data ·       Tracking the effectiveness of every activity through proper data management Training Profile ·       To conduct stand up training (product & selling skills) for Sales employees & branch representative Sales Co-ordination ·       Managing sales/ order processing support to the customers and resolving client queries & issues pertaining to it. ·       Before processing the order, checking the outstanding of the customers, on which basis management decides on the supplies. CRM (Client Relationship Manager) ·       Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business. ·       Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.

Project 2:

Company	Reliance Money
Period	May‘08-Dec‘08
Role	Center Manager – Third Party Distribution
Responsibilities	Heading total third party distribution channel, including Reliance Life/General Insurance & all Mutual Fund, Demat A/c, Portfolio Management Service. The position is equivalent to Branch Manager of those branches. Achievements ·       Best CM in September for highest Life Insurance issuance in Eastern Region. ·       2 Lacs Regular Premium Life insurance self sourcing in September. ·       Mediclaim and General Insurance Deals ·       Highest per PFC LI productivity in September. ·       Country wide No 4 rank holder CM in October in case of revenue generation. ·       No 1 in country for highest value PMS deal of Rs 15 Lacs that is also from a “WALK IN” customer in October. ·       The only PMS deal in October in East. ·       The highest revenue in R World in East in October. ·       The highest deal in R World in the country ever in October. ·       No 1 CM for highest number in SIP Drive. ·       “Excellent” Rater on First Month of joining with a collection of Regular premium of Rs 2, 04,000 self sourcing. ·       LI closure of Rs 2, 40,000 from a fresh “walk in” customer on the spot.

Project 3:

Company	Ingram Micro India Pvt Ltd
Period	1 Year
Role	Telesales Executive
Responsibilities	Business Operations/ Marketing ·       Implement marketing plans and drive volumes & generate sales from the same through corporate like SAIL, DHL, BRITANNIA, EAST INDIA etc as well as from channel also. ·       Identify and develop new streams for revenue growth and maintaining relationships with customers to achieve repeat/ referral business. Channel Sales Management ·       Interacting with the vendors to assist them to promote the product. ·       Monitoring, mentoring & motivating the sales team (in house & dealer) for effective functioning & accomplishment of individual & team goals. The Attainments Pivotal in achieving: ·       Rs. 44 Lacs against Rs. 36 Lacs of primary sales target in JAS Quarter. ·       Rs. 1 Crore 10 Lacs against Rs. 68 Lacs of primary sales target in OND Quarter. ·       Winner of gift voucher from “Microsoft Corporation” and 4 times on achieving targets from “APC” ·       Extra incentive on achievement of higher gross margin which was assigned. ·       Order of 25 numbers HP Commercial Desktop was closed at “Emdee Digitronics Pvt Ltd” for the first time ·       Order of 35 numbers APC ups was closed at “Abso Software Pvt Ltd” ·       Order of 28 numbers HCL BTO DESKTOP was closed at “Abis S/w Pvt Ltd”

Project 4:

Company	ITC Ltd
Period	6 months
Role	Industrial Trainee
Responsibilities	Title : A Study on Supply Chain System of ITC Confectionery in Chemist Channel Sold ITC confectionery & biscuits to 75 medical outlets for the first time in different locations of Kolkata like Phulbagan-Kankurgachi-Salt Lake-Dhakuria-Karfa Road-Park Circus-Park Street-Jadavpur-Goalpark-Bhawanipur & the success rate was 78%. Title : Competitors’ Activity for Sunfeast worked with 5 ITC Dealers & their DS for getting insight about ITC’S present Distribution system. Identified competitive confectionery & biscuit brands in medicine outlets, visited each of their dealers & DS to study their trade practices & customer satisfaction drivers (margin – C&F, dealers, retailers, condition of payment cash/ credit, duration of credit, frequency of distribution, cash discount, mode of delivery, number if DS in each route or region, DS compensation & their commission, outlet segmentation procedure, subsidy by the company, promotional schemes (trade/ consumer). Title : Recruitment Software- INFLUX The software was designed at VIRGINIA HOUSE & the components had been VB 6.0 &MS ACCESS 2000. It enabled automatic calculation of “Manpower Numbers For HR Planning”, automatic updating of all 113 organization charts for all 4 functions like FIN, MKTG, TECH, HR through recruitment, confirmation, transfer, promotion, resignation, Application Tracking System & their proper archival for quick retrieval. Archival & evaluation of lateral entries date in respect of Lead Time Calculation & % of Successful Recruits from each one of the consultants.

Personal Details

Date of birth                            : 14/11/81

Sex                                                          : Female

Address                                  : 3B, Biswas Nursery Lane, Phulbagan, Kolkata-700085

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